Privacy Policy

Your Every Step | Pacific Foot and Ankle Associates (“Practice,” “we,” “us,” or “our”) operates the website youreverystep.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Site, request an appointment, or otherwise interact with us online. It does not apply to information we collect in the course of providing medical care, which is governed by our HIPAA Notice of Privacy Practices, available at our office upon request.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the Site.

Information We Collect

We may collect the following types of information through the Site:

• Contact information you provide, such as your name, phone number, email address, and mailing address, when you request an appointment or submit a contact form.
• Information you voluntarily include in an appointment request or message, such as the reason for your visit or a description of your symptoms.
• Log data collected automatically when you visit the Site, including your IP address, browser type and version, device information, pages viewed, referring URL, and the date and time of your visit.
• Information collected through cookies and similar tracking technologies, as described below.

Health-related information you submit through a web form (for example, in an appointment request) is used only to schedule and prepare for your visit and to communicate with you about your care. Your complete medical record, and the confidential handling of your Protected Health Information once you become a patient, is governed by our HIPAA Notice of Privacy Practices.

How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage appointments;
• Respond to inquiries and communicate with you about our services;
• Maintain, secure, and improve the Site;
• Understand how visitors use the Site so we can improve its content and performance;
• Comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

Cookies and Analytics

Like most websites, we use cookies, which are small data files stored on your device, to operate the Site and understand how it is used. We may use third-party analytics services, such as Google Analytics, that use cookies to collect information about your use of the Site, including your IP address. This information may be used to evaluate visitor activity and compile reports on Site activity. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some portions of the Site may not function properly without them.

Third-Party Services and Links

The Site may contain links to third-party websites, including our social media pages and online scheduling or review platforms, which are not operated by us. We are not responsible for the content, privacy practices, or terms of any third-party site. We encourage you to review the privacy policy of every site you visit.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect through the Site. However, no method of transmission over the internet, or method of electronic storage, is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us with personal information, please contact us so we can address it.

Your Choices and Rights

You may decline to provide certain information, though this may limit your ability to use some features of the Site, such as requesting an appointment online. California residents may have additional rights regarding personal information under California law; to make a request or ask a question about your information, please use the contact details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: